Rapid and Secure Shipping

At Holiday Vape it is very important to receive your order on time. This is the reason why we make every effort to make sure that all the orders are delivered fast and safely under our Shipping & Processing service.

We send our packages to reputable delivery firms to ensure that your package is received in good condition. We attempt to make the entire process easy and hassle free, whereby; when you make your order, up to when it reaches your door through our Shipping & Processing.

Our goal is to give you a stress-free shopping experience which also includes timely delivery and open communication.

Order Processing Time

We are always in an attempt to prepare your order within the most time possible.

• Most orders require 1 to 3 working days to be delivered after the payment is verified.
• Those orders taken on a weekend or holidays are processed the next working day.
•  It may take a long time to process in peak times (sales or holidays).

Before we ship your order, we inspect it closely to guarantee that everything is okay. We will then ensure that it is packed securely so that it is not spoilt in delivery.

Once we have finished preparing and sending your order, we send you a tracking number by email as part of our Shipping & Processing.

 

Shipping Options

We offer different shipping options to enable you select the one that best suits you:

• Normal Shipping: 3 to 7 business days normally.
• Fast delivery: 1-3 business days.
• Express Shipping: Buy on a rush and receive on the following day.

Depending on where you are, weather or delays by the courier service, the delivery time may take some time under Shipping & Processing.

Shipping Costs

The cost of shipping is determined by a couple of factors:

• Your delivery location
• The quantity of your order.
• The shipping method that you adopt.

Sometimes, we offer free shipping promotions on selected orders. You can go to our site to know whether we have any offers.

We will always strive to have the shipping charges minimal and the delivery of your order safe through Shipping & Processing.

Safe and Secure Packaging

Your privacy is important to us. We make sure that we pack your order in a safe and convenient way.

• The package does not show product details on the outside
• The packaging of the products is done in a way that prevents damages.
• Our products are packed using hard materials.

We also use trusted transportation companies in such a way that your package is delivered.

Tracking Your Order

After your order has been shipped, an email will be sent to you that will contain your tracking number.

• Using this tracking number you can actually:
• Keep track of the location of your package.
• See delivery updates
• Be familiar with approximate delivery date.

The tracking keeps you informed and gives you peace of mind as you wait the time of your order with Shipping & Processing.

Late or Lost Packages

We strive to ensure that your order is delivered on time but this might not happen.

The usual causes of delays include:

• Bad weather
• Delivery company issues
• A lot of orders during the high seasons.

Wait a lit bit longer in the event that your package is delayed. Call us and we will help you in case you have lost it or have not received it.

We shall be working with the shipping company to remedy the issue in the least amount of time possible.

Shipping Area

At present, Holiday Vape is delivering to the United States only.

• At the moment we do not provide international shipping.
• External orders can be canceled and refunded

This will help us focus on fast and reliable delivery to our customers in the U.S.

Age Verification (21+ Only)

Holiday Vape only sells products that are adult-only.

• You have to be 21 years or more to make an order.
• When your package is delivered a signature might be required.
• Do not forget to have an adult around to take the order.

In case of no one to sign, the shipping company can re-ship the same.

Security and Order Review

You are able to review the orders prior to shipping so as to ensure that your order is safe.

• This will be to avoid fraud or mistakes.
• It protects both you and our business
•  We may refer you in case we need some additional information.

This is a natural process especially when order is first time and large.

Customer Support

You can have any questions relating to shipping that you want answered.

You may call us in connection with:

• Shipping options
• Delivery times
• Tracking issues
• Order updates

Holiday Vape Support Team.

Email: support@holidayvape.com

We will respond as quickly as we can and help you get over your problem.

Final Note

Hopefully, you will have a stress-free, fast, and easy time when Shipping & Processing at Holiday Vape. We deliver your orders to the delivery point and also ensure that your order is delivered safely and in time.

We are always struggling to improve our service and deliver the best experience to you. You have made a good choice of Holiday Vape. We will be glad to deliver your order to you in a safe and prompt way!